Privacy Policy

Introduction

Welcome to PuffPizza.co.uk. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy outlines how we collect, use, and protect your information when you interact with us through our website.


1. Information We Collect

We may collect and process the following information about you:

  1. Personal Identifiable Information:
    • Name, email address, phone number, and business details (e.g., when filling out our contact form or making inquiries).
  2. Transaction Information:
    • Billing address, shipping address, payment details, and purchase history.
  3. Technical Data:
    • IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.
  4. Marketing Preferences:
    • Information provided when you subscribe to our newsletter or marketing communications.

2. How We Use Your Information

We use your personal data for the following purposes:

  1. To Provide Our Services:
    • Processing orders, managing deliveries, and handling inquiries.
  2. To Improve Your Experience:
    • Enhancing website functionality, personalizing content, and analyzing site performance.
  3. To Communicate with You:
    • Sending updates, marketing emails, or responding to inquiries.
  4. For Legal and Compliance:
    • To comply with UK GDPR and other applicable laws.

3. Legal Basis for Processing

We process your data based on:

  1. Consent: When you opt in to receive communications or provide information voluntarily.
  2. Contract: To fulfill an order or provide a service.
  3. Legal Obligations: To comply with tax, accounting, and legal requirements.
  4. Legitimate Interests: To improve our services and protect against fraud.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  1. Service Providers: Such as delivery companies, payment processors, and IT service providers.
  2. Legal Authorities: If required by law or for fraud prevention purposes.
  3. Business Transfers: In case of mergers, acquisitions, or sale of assets.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.


6. Your Rights

Under UK GDPR, you have the right to:

  1. Access your personal data.
  2. Rectify inaccurate or incomplete information.
  3. Request the deletion of your data (“right to be forgotten”).
  4. Restrict the processing of your data.
  5. Object to the processing of your data for specific purposes.
  6. Port your data to another service provider.

To exercise any of these rights, contact us at hello@puffpizza.co.uk.


7. Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings.

For more details, please see our Cookie Policy.


8. Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing sensitive information online.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date at the top.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

PuffPizza Ltd.
Mission Kitchen
The Food Exchange
New Covent Garden Market
London, SW8 5EL

๐Ÿ“ง Email: hello@puffpizza.co.uk
๐Ÿ“ž Phone: +44 (0)20 335 53677